MS20601AD5W10

Very good service, as usual. Order was complete and correct. It is easy to order on your website and the deliveries are always in the specified time.

I can always count on Military Fasteners to give me the best selection of aircraft parts and supplies. Also always get fast shipping, and appreciate the USPS option that is much less expensive than the overnight shippers for us located in Southern California. Thank you for making it easier to keep our general aviation and experimental aircraft flying!

I placed this order late at 4:15 over the phone, 15 minutes past the cut off time.(Which rarely happens) It was critical for us to get the sparkplugs as a customer had called me and scheduled to bring his plane in the next day to have all his plugs replaced. My sales agent said she would personally go and pull the product so it would ship that day, and she did what she said. She saved me the embarrassment of telling my customer I forgot to order his parts on time and making him reschedule a maintenance visit. I am thankful you have people like her who really care about the customer and want to put in the extra effort for customer service. In my aircraft maintenance business I purchase everything I can first from Military Fasteners before I go looking for other venders. I use Military Fasteners because of the great customer service, free shipping (which is one day ground), large selection on hardware and materials, and competitive prices. I am a loyal customer and I order 2-3+ times a week. Thank you for the great service that your people provide at Military Fasteners.

I am unable to add any suggestions. Military Fasteners is an on time provider. I have never understood why the orders from you company are shipped and arrive in time given to me. Other companies say same day ship or the following day and it takes much much longer for the product to arrive. All I say, Good Job